Frequently Asked Questions
Everything you need to know about bringing nature home with Super Arbor.
What is the standard shipping timeframe for furniture items?
Most of our handcrafted home pieces are processed within 2-3 business days and typically arrive within 5-10 business days depending on your location.
Do you offer white-glove delivery services?
Yes, for larger furniture items, we offer a white-glove delivery option at checkout which includes room-of-choice placement and packaging removal.
What is your return policy for home decor?
We offer a 30-day satisfaction guarantee. If your item doesn't fit your space perfectly, you can return it in its original packaging for a full refund.
Are your wood products sustainably sourced?
Sustainability is at the core of Super Arbor. We partner with certified suppliers to ensure all timber used in our collections is ethically and sustainably harvested.
How do I care for my Super Arbor solid wood furniture?
We recommend using a soft, dry microfiber cloth for dusting and avoiding harsh chemicals. For deep cleaning, a slightly damp cloth followed by a wood-safe wax is best.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm to help you build your dream home today.