Returns & Exchanges
At Super Arbor, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items to ensure your complete satisfaction. If a piece doesn't fit your space perfectly, our streamlined process makes it easy to find a replacement or receive a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware, assembly tools, and protective materials are included to prevent damage during transit.
- 3.Drop Off or Schedule
Affix the prepaid label to your box and drop it off at any authorized carrier location, or contact our team to schedule a white-glove pickup for oversized furniture.
- 4.Inspection and Refund
Once our warehouse team inspects the returned items for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.